Products sold by Ikaboo are covered by our 30-day return period, unless otherwise noted. Policies regarding items that are not covered by the 30-day return period are specified on the products' individual pages as well as in the special exceptions section below.

All returns covered under our 30-day return period are subject to the following:

• A Return Merchandise Authorization (RMA) number issued by Ikaboo must accompany all returns.
• RMA numbers must be obtained no later than 30 days from the date the product was shipped. After 30 days, all product returns must be handled directly by the manufacturer or warranty provider.
• All RMA numbers are valid for 10 days from the date of issuance.
• All products must be returned in like-new condition, including original packaging, all documentation and accessories. Charges will be applied for all missing accessories or parts.
• Ikaboo will not accept items that have been physically damaged or misused. Overclocking or improper installation of CPU fans will cause CPUs to chip or burn. All chipped and burnt CPUs are considered physically damaged and are not eligible for replacement or refund.
• Ikaboo will not honor requests for exchanges under any circumstances.
• All returns must be shipped freight prepaid.
• All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.
• 15% restocking fee applies to all refunds, 25% on CPU's and RAM.
• Please allow 1-2 weeks for all refunds.
• After 30 days of the purchase date, all items that need to be returned for repair may incur repair charges.
• Claim for missing accessories or product not as advertised must be reported within 15 days from the date item is shipped.

• Arrangement for a return must be made within 15 days from the date the item is shipped.
• 25% restocking fee applies to all refunds.
• Products that are defective, and/or DOA (Damaged On Arrival), can be returned for repair / replacement.
• All returns must also follow the return procedures mentioned above.
• Overclocking or improper installation of CPU fans will cause CPUs to chip or burn. All chipped and burnt CPUs are considered physically damaged and are not eligible for replacement or refund.

• NO REFUNDS are accepted for any items in these categories.
• Products that are defective can only be returned for repair/replacement.
• Arrangement for a return must be made within 30 days from the date the item is shipped.
• All returns must also follow the return procedures mentioned in the 30 day return period section

• When returning an item that was originally part of a bundle, the refund amount will be based on the item's single unit price at the time of purchase.
• Arrangement for a return must be made within 15-days from the date the item is shipped.
• Products that are defective and/or the seal of included software is broken, can only be returned for repair / replacement.
• All returns must also follow the return procedures mentioned above.

Warranty Service

SALES POLICY AGREEMENT

By placing an order using the EasyClick system, a customer has agreed to the terms and conditions of the sale as indicated on this website. Your account will be automatically invoiced and you will be contacted by an Ikaboo Consultant to schedule your installation, appointment or advisory session. By placing an order at Ikaboo.com, a customer has agreed to the total dollar amount of the sale, and authorized Ikaboo to collect payment via the payment method the customer specified. Ikaboo reserves the right to make changes to this site and these terms and conditions at any time.

Ikaboo attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Ikaboo shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. In addition, links to product reviews are intended to provide visitors with additional information and professional opinion. However, due to the industry's fast pace, reviews can become outdated and should not be considered a substitute for doing one's own research. Thank you.